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LEGAL

Legal center

Policies and terms for PURWTR customers, installers and program participants.

Last updated: November 3, 2026

  • Terms of Service — The rules for using purwtr.com, our apps, and buying a PURWTR system.
  • Privacy Policy — What we collect, why, who we share it with, and your choices and rights.
  • Cookie Policy — The cookies and similar technologies we use, and how to control them.
  • Returns, Refunds & Cancellation Policy — Your right to cancel, how refunds work, and returns for filters and parts.
  • Limited Warranty — What is covered, for how long, and how to get service.
  • Subscription & Auto-Renewal Terms — How filter subscriptions bill, renew, and how to cancel online.
  • Financing Disclosure — How third-party financing works on PURWTR purchases.
  • Installation & Service Terms — What to expect before, during and after your installation.
  • Water Quality & Health Disclaimer — How to read our product claims and water test results.
  • Referral, Affiliate & Partner Program Terms — Rules for referrers, affiliates, partners, sales associates, clippers and influencers.
  • Independent Installer & Sales Contractor Agreement (Summary) — Key terms for independent installers and sales contractors. The signed agreement controls.
  • Accessibility Statement — Our commitment to an accessible site, and how to get help.
  • Copyright & DMCA Policy — How to report content you believe infringes your copyright.

Whole-home water filtration, installed by licensed local plumbers.

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  • Installation & service terms
  • Water quality & health disclaimer
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  • Accessibility statement
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