Subscription & Auto-Renewal Terms

How filter subscriptions bill, renew, and how to cancel online.

Last updated: November 3, 2026

1. Key terms

When you start a filter subscription, we show you before you pay: the price per delivery, how often you will be charged, that it renews automatically until you cancel, and how to cancel. We ask for your express consent to these terms and send a confirmation email with them.

2. Billing

Your card is charged through Stripe on each renewal at the price shown, plus tax. We will notify you before any price change and before renewal of any plan billed annually. [TBD: plan prices and intervals from the pricing page.]

3. Free trials or promotions

If an offer includes a free or discounted period, we will tell you when it ends and what you will be charged, and remind you before the first full charge.

4. Cancel any time, online

Cancel in your customer dashboard under Subscription, or email support@purwtr.com. Cancelling online takes no more steps than signing up. Cancellation stops future charges; you keep any shipment already paid for.

5. Refunds

Charges already processed for shipped filters are not refunded unless the filter is defective or the charge was in error. Contact us within 30 days about any charge you did not expect.